​Target Operating Model (TOM)
"Unlocking Potential, Where Strategy Meets Action in the Modus ETP Target Operating Model"

The target operating model (TOM) is the foundational future state operating model that links strategic intent with the organisation and allows every aspect of the change portfolio to be defined and expressed as operational cause and effect. As such it provides crucial visibility of exactly what needs to change, when and how, thereby forming the input agenda for the transformation roadmap and program planning and management. The Modus ETP TOM Hub provides a defined methodology to both identify and manage changes, ensuring robust and effective delivery against the 'As Is' operating model. This is underpinned by an integral, central structure that links the foundational assets associated with the Operating Model such as Policy, Rules, KPIs, System, Data, Integration, people skills, finance and workload models etc).

​The TOM Hub links with the 'As Is' operating model and identifies and drives the 'To Be' changes. It provides a clear methodology to identify and manage operating model changes, ensuring coordinated delivery. The TOM Hub is therefore the focal point for generating the change agenda at the detailed level.