Governmental Services – Enterprise Business Transformation
An Introduction To Our Governmental Services Platform
Modus Business Transformation Core Modules
Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
01 - Business Model Management - Manage and Adapt
By utilizing the Business Model Management Hub, government services enterprises can effectively manage and adapt their business models, ensuring they stay competitive and responsive to change.
Overview:
The Business Model Management Hub in Modus Enterprise Transformation Platform (ETP) is designed to help government services enterprises effectively manage and adapt their business models. It ensures comprehensive analysis and strategic planning for markets, customers, products, and services.
Key Features:
• Business Model Management:
Set up and analyze current and future business models.
Address various aspects such as markets, customers, products, and
services.
• Business Transformation Survey:
Conduct surveys to assess the current state of business transformation.
Identify areas for improvement and track transformation progress.
• Transformation Strategy Hub:
Develop and centralize transformation strategies. Align strategic objectives
with actionable plans for seamless execution.
Importance:
• Holistic View: Provides a comprehensive overview of the business
landscape, enabling informed decision-making.
• Strategic Alignment: Ensures that business models are aligned with long-
term strategic goals.
• Adaptability: Enhances the ability to quickly adapt to market changes and
evolving customer needs.
Benefits:
• Improved Efficiency: Streamlines the process of setting up and managing
business models.
• Enhanced Decision-Making: Facilitates better decision-making through
detailed analysis and strategic planning.
• Increased Agility: Promotes agility by enabling quick responses to changes
in the business environment.
Why Choose Modus ETP:
• Centralized Management:
Centralizes business model management for easier oversight and control.
• Integrated Tools:
Integrates with other Modus ETP tools for a unified transformation approach. • Expert Support:
Leverages Modus’s expertise in business transformation for successful
implementation.
Benefits:
• Enhanced Decision-Making: Facilitates data-driven decisions with detailed
value chain insights.
• Streamlined Operations: Promotes smoother and more efficient business
operations.
• Scalability: Supports scalable growth strategies aligned with business goals.
Why Choose Modus ETP:
• Comprehensive Analysis: Offers a thorough analysis of the value chain for
better understanding and management.
• Integrated Approach: Integrates with other Modus ETP tools for a unified
transformation strategy.
• Expert Guidance: Leverages Modus’s expertise to drive successful business
transformations.
02 - The Value Chain Modeler - Manage and Adapt
By utilizing the Value Chain Modeler, governmental services enterprises can better understand and optimize their business models, ensuring efficient and scalable growth.
The Value Chain Modeler in Modus Enterprise Transformation Platform (ETP) is designed to help governmental services enterprises manage and adapt their business models. It provides a comprehensive view of the end-to-end value chain, facilitating effective planning and growth strategies.
Key Features:
• Value Chain Analysis:
Gain insights into the complete business model.
Identify key touch-points and areas for improvement.
• Value Chain Surveys:
Conduct surveys to assess the effectiveness of the value chain.
Gather data to inform strategic decisions and optimizations.
• Target Operating Model:
Develop a target operating model to guide business transformation.
Align operational activities with strategic objectives.
Importance:
• Holistic View: Provides a complete picture of the business processes and
interactions.
• Strategic Planning: Enables effective articulation, illustration, and planning of
business growth.
• Efficiency Improvement: Helps identify inefficiencies and areas for
optimization within the value chain.
03 - The Operating Model - Organize and Sustain
By utilizing the Operating Model in Modus ETP, government services enterprises can organize, sustain, and continuously improve their operational processes, ensuring long-term success and efficiency.
The Operating Model in Modus Enterprise Transformation Platform (ETP) helps government services enterprises organize and sustain their operational processes. It captures and visualizes these processes, creating a living knowledge hub that serves as a centre of excellence for ways of working.
Key Features:
• TOM and Operating Model Design:
Define and design your Target Operating Model (TOM).
Establish a clear structure for operational processes.
• Operating Model Components:
Identify and manage key components of the operating model.
Ensure all elements are aligned with business objectives.
• Product and Services Value System Design:
Develop a comprehensive value system for products and services.
Optimize the value delivered to customers.
• Customer Experience Design (CX):
Enhance customer experience through well-designed processes.
Align CX with overall business goals.
• Business Role and Skill-Based Design:
Define business roles and required skills.
Ensure the right people are in the right roles for optimal performance.
• Process Support Office:
Establish a support office to manage and sustain process knowledge.
Provide ongoing training and support for continuous improvement.
Importance:
• Comprehensive Organization: Organizes all operational processes into a
cohesive framework.
• Sustainability: Maintains a living knowledge hub for ongoing process
improvements.
• Training and Development: Serves as an ongoing training guide to keep
teams updated and skilled.
Benefits:
• Enhanced Efficiency: Streamlines operations and improves efficiency.
• Consistent Quality: Ensures consistent quality across all processes.
• Scalable Growth: Supports scalable growth by providing a clear operational
framework.
Why Choose Modus ETP:
• Integrated Design: Integrates all aspects of the operating model for
seamless management.
• Expert Guidance: Leverages Modus’s expertise to design and sustain
effective operating models.
• Ongoing Support: Provides continuous support through the Process Support
Office.
Benefits:
• Efficient Management: Facilitates efficient management of transformation
portfolios and projects.
• Consistent Quality: Ensures consistency and quality in transformation
efforts.
• Scalable Solutions: Supports scalable transformation solutions for long-term
success.
Why Choose Modus ETP:
• Integrated Approach: Integrates all necessary tools and assets for a
seamless transformation.
• Expert Guidance: Leverages Modus’s expertise to drive successful
transformations.
• Ongoing Support: Provides continuous support to ensure sustained
transformation success.
04 - The Transformation Assets and Portfolio Module - Discover and Transform
By utilizing the Transformation Assets and Portfolio Module, governmental services enterprises can effectively manage and execute their transformation vision, ensuring comprehensive and successful outcomes.
The Transformation Assets and Portfolio Module in Modus Enterprise Transformation Platform (ETP) is designed to help governmental services enterprises successfully execute and deliver their transformation vision. It provides a comprehensive library of pre-defined templates and methods to streamline the transformation process.
Key Features:
• Portfolio Management Office:
Centralize the management of all transformation portfolios.
Ensure visibility and control over transformation initiatives.
• Pillar/Initiative Management Office:
Manage specific pillars or initiatives within the transformation program.
Align initiatives with strategic objectives.
• Programme Management Office:
Oversee the entire transformation program.
Coordinate between different projects and ensure alignment with the overall
strategy.
• Project Management Office:
Manage individual transformation projects.
Ensure timely and efficient project delivery.
• Project Support Office (Virtual PMO):
Provide virtual support for project management.
Ensure consistent application of methodologies across projects.
Importance:
• Streamlined Execution: Provides a structured approach to executing
transformation projects.
• Comprehensive Support: Offers extensive support through centralized
assets and methodologies.
• Enhanced Control: Ensures visibility and control over all aspects of the
transformation.
• Value Chain Analysis
• Business Model Analysis
• Transformation Strategy
• Transformation Mobilization
• Planning Management
• Transformation Log Management
• Financial Management
• Communication Management
• Operating Model Management
• Process Design Management
• IT Design Management
• Build and Test Management
• Implementation Management
• Change Management
• Personal Development Assessments
• Training Management
• Organizational Design Management
• Transformation Review
• Optimization and Governance
05 - Organizational Change Management - Unite and Thrive
By leveraging the Organizational Change Management module in Modus ETP, government services enterprises can unite their teams, thrive through change, and achieve sustained growth.
The Organizational Change Management module in Modus Enterprise Transformation Platform (ETP) empowers government services enterprises to drive and achieve full adoption of change. It focuses on building organizational structures, pathways, and skills down to individual roles and resources.
Key Features:
• Change Management Office:
Centralize and coordinate all change management activities.
Ensure smooth and effective change implementation.
• Comms Management Office:
Manage communication strategies to keep everyone informed and engaged.
Facilitate transparent and timely updates throughout the change process.
• Organizational Design Management Office:
Design and implement organizational structures.
Align organizational design with strategic objectives.
• Leadership Development Practices:
Develop leadership skills to guide the organization through change.
Foster a culture of continuous improvement and adaptability.
• Change Workbench:
Provide tools and resources for managing change initiatives.
Track progress and make necessary adjustments.
• Adoption and Course Correct:
Ensure full adoption of changes and address any issues promptly.
Monitor outcomes and course-correct as needed.
• Training and Launch Academy:
Offer comprehensive training programs to equip staff with necessary skills.
Facilitate successful change adoption through targeted training and support.
Importance:
• Full Adoption: Ensures that changes are fully adopted across the
organization.
• Engagement: Keeps all stakeholders engaged and informed throughout the
change process.
• Skill Development: Builds necessary skills at every level to support the
change.
Benefits:
• Enhanced Efficiency: Streamlines change processes and reduces
resistance.
• Increased Agility: Enhances the organization’s ability to adapt to new
challenges.
• Sustained Growth: Promotes continuous improvement and long-term
success.
Why Choose Modus ETP:
• Comprehensive Approach: Offers a complete suite of tools and resources for
effective change management.
• Expert Support: Leverages Modus’s expertise to ensure successful change
adoption.
• Continuous Improvement: Supports ongoing training and development to
sustain change.
Importance:
• Enhanced Communication: Centralizes all communication, making it easy to
access and manage.
• Employee Engagement: Keeps employees engaged and informed
throughout the transformation process.
• Effective Collaboration: Facilitates collaboration between transformation and
business teams.
Benefits:
• Increased Transparency: Ensures everyone is on the same page with the
latest updates.
• Improved Efficiency: Streamlines communication and reduces information
silos.
• Better Decision-Making: Provides timely insights through polls and surveys
for informed decisions.
Why Choose Modus ETP:
• Unified Platform: Integrates all communication and collaboration tools in one
platform.
• Real-Time Updates: Keeps teams informed with real-time news and alerts.
• Global Reach: Supports diverse teams with multi-language capabilities.
06 - Engagement Hub - Share and Guide
By leveraging the Engagement Hub in Modus ETP, governmental services enterprises can ensure effective communication, collaboration, and engagement, driving successful transformation initiatives.
The Engagement Hub in Modus Enterprise Transformation Platform (ETP) centralizes communication and collaboration, ensuring everyone involved in the transformation process is informed, engaged, and aligned.
Key Features:
• Centralise Transformation Communications:
Streamline all transformation-related communications in one place.
Ensure consistent and transparent messaging across the organization.
• Latest News:
Stay updated with the latest news and developments.
Keep the entire team informed about key transformation milestones.
• Poll Surveys:
Conduct polls and surveys to gather feedback and insights.
Engage employees and stakeholders in the transformation process.
• Transformation Team Areas:
Dedicated areas for transformation teams to collaborate and share
information.
Facilitate seamless coordination and project management.
• Business Team Areas:
Provide business teams with specific areas for collaboration.
Ensure alignment between business operations and transformation efforts.
• Calendar Roadmaps:
Access detailed calendar roadmaps for transformation activities.
Plan and track key events, deadlines, and milestones.
• Language Capability:
Support for multiple languages to cater to diverse teams.
Ensure clear communication regardless of language barriers.
• Transformation and Change Alerting:
Receive alerts for important changes and updates.
Stay proactive and responsive to transformation developments.
Transformation As Usual Capability Model
Individual and Team Capability Development
