Media and Telecom – Enterprise Business Transformation
An Introduction To Our Media and Telecom Platform
Modus Business Transformation Core Modules
Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
01 - Business Model Management - Manage and Adapt
Equip your media and telecom enterprise with the tools to thrive in a dynamic market. Discover the power of the Business Model Management Hub in Modus ETP today.
Manage and Adapt Your Business Models The Business Model Management Hub in the Modus Enterprise Transformation Platform (ETP) is designed to help media and telecom enterprises seamlessly manage and adapt their business models. This hub offers tools and insights to set up, analyse, and refine your current and future business models, addressing key aspects such as markets, customers, products, and services.
Here’s why this hub is essential:
• Business Model Management: Visualize and optimize business models.
Identify opportunities for growth and efficiency.
• Business Transformation Survey: Conduct comprehensive surveys to
assess transformation readiness. Gather insights to drive strategic
decisions.
• Transformation Strategy Hub: Develop and implement robust transformation
strategies. Align business models with long-term goals and market trends.

Key Benefits:
• Enhanced Strategic Planning Centralized platform for strategic business
modelling and analysis. Facilitates informed decision-making and strategic
alignment.
• Improved Adaptability Enables quick adaptation to market changes and
customer needs. Supports continuous improvement and innovation.
• Increased Efficiency Streamlines the management of business models and
transformation strategies. Provides tools for tracking progress and
measuring success.

Key Benefits:
• Enhanced Visibility: Gain a clear understanding of your complete business
model. Visualize touch-points and interdependencies across the value chain.
• Strategic Planning: Articulate and plan your business growth with precision.
Ensure all elements of your value chain are optimized for success.
• Increased Efficiency: Streamline operations and eliminate bottlenecks. Drive
continuous improvement and innovation.
02 - The Value Chain Modeler - Manage and Adapt
Equip your media and telecom enterprise with the Value Chain Modeler in Modus ETP to drive sustainable growth and operational excellence.
Manage and Adapt Your Business Growth:
The Value Chain Modeler in the Modus Enterprise Transformation Platform (ETP) empowers media and telecom enterprises to understand and optimise their entire business model. This tool helps articulate, illustrate, and plan your business growth across the end-to-end value chain, ensuring every touchpoint is aligned for success.
Key Features and importance:
• Value Chain Analysis: Comprehensive analysis of your business processes.
Identify strengths, weaknesses, and opportunities for improvement.
• Value Chain Surveys: Gather insights from all aspects of your value chain.
Inform strategic decisions with real-time data.
• Target Operating Model: Design and implement a future-state operating
model. Align operations with strategic goals for maximum efficiency.
03 - The Operating Model - Organize and Sustain
Equip your media and telecom enterprise with the Operating Model in Modus ETP to achieve organized, sustained, and customer-centric operational excellence.
Organize and Sustain Your Operational Excellence The Operating Model in the Modus Enterprise Transformation Platform (ETP) enables media and telecom enterprises to define, capture, and visualize their operational processes and activities. This model serves as a 'living' process knowledge hub, supporting continuous improvement and organizational excellence.
Key Features and Importance:
• TOM and Operating Model Design: Develop a comprehensive target
operating model (TOM). Align operational processes with strategic goals.
• Operating Model Components: Define and document key operational
components. Ensure consistency and efficiency across the organization.
• Product and Services Value System Design: Optimize the design of your
products and services value system. Enhance value delivery to customers.
• Customer Experience Design (CX): Design processes to improve customer
experience. Focus on customer satisfaction and retention.
• Business Role and Skill-Based Design: Define roles and required skills to
support operations. Enhance workforce planning and development.
• Process Support Office: Provide a centralized support office for process
management. Ensure continuous improvement and knowledge sharing.

Key Benefits
• Enhanced Organization: Structure and streamline your operational
processes. Maintain a dynamic and adaptable operational framework.
• Sustained Excellence: Use the operating model as an ongoing training
guide. Ensure continuous learning and improvement within the organization.
• Improved Customer Experience Focus on designing processes that enhance
customer interactions. Drive customer satisfaction and loyalty.

Key Benefits:
• Streamlined Execution: Deploy pre-defined templates and methods for
efficient transformation. Ensure consistency across all projects and
programs.
• Comprehensive Management: Cover all aspects of transformation from
planning to implementation. Manage change, optimise processes, and
govern effectively.
• Enhanced Collaboration Centralised assets ensure all teams are aligned.
Improve communication and coordination across the organisation.
04 - The Transformation Assets and Portfolio Module - Discover and Transform
Equip your media and telecom enterprise with the Transformation Assets and Portfolio Module in Modus ETP to discover new opportunities and achieve successful transformation.
Discover and Transform Your Business The Transformation Assets and Portfolio Module in the Modus Enterprise Transformation Platform (ETP) equips media and telecom enterprises with the tools and methods needed to successfully execute and deliver a transformation vision. By deploying a comprehensive library of pre-defined templates and methods, this module ensures your transformation initiatives are efficient, effective, and aligned with strategic goals.
Key Features and Importance:
• Portfolio Management Office: Centralized management of transformation
portfolios. Ensure alignment with business objectives.
• Pillar/Initiative Management Office Manage key strategic initiatives. Drive
focused and impactful transformation.
• Program Management Office Oversee and coordinate multiple
transformation programs. Ensure cohesive and integrated delivery.
• Project Management Office: Standardize project management practices.
Enhance project execution and control.
• Project Support Office (Virtual PMO): Provide virtual support for project
management. Ensure consistent and accessible project resources.
• Centralized and Connected Transformation Assets: Access a library of value
chain and business model analyses. Utilize transformation strategy and
mobilization tools. Manage planning, financials, and communications
centrally.
• Value Chain Analysis
• Business Model Analysis
• Transformation Strategy
• Transformation Mobilisation
• Planning Management
• Transformation Log Management
• Financial Management
• Communication Management
• Operating Model Management
• Process Design Management
• IT Design Management
• Build and Test Management
• Implementation Management
• Change Management
• Personal Development Assessments
• Training Management
• Organisational Design Management
• Transformation Review
• Optimization and Governance
05 - Organizational Change Management - Unite and Thrive
Equip your media and telecom enterprise with the Organizational Change Management module in Modus ETP to unite your team and thrive through transformation.
Unite and Thrive Through Change The Organizational Change Management module in the Modus Enterprise Transformation Platform (ETP) ensures full adoption of change by engaging and building organizational structures, pathways, and skills down to individual roles and resources. This module is crucial for driving successful transformations and fostering a resilient organizational culture.
Key Features and Importance:
• Change Management Office: Centralize and streamline change
management efforts. Ensure consistent application of change practices.
• Comms Management Office: Manage communication strategies effectively.
Keep all stakeholders informed and engaged.
• Organizational Design Management Office: Design and implement optimal
organizational structures. Align roles and responsibilities with strategic goals.
• Leadership Development Practices: Develop leadership skills to guide
transformation. Foster a culture of continuous improvement and adaptability.
• Change Workbench: Provide tools and resources for managing change
initiatives. Support teams in executing and tracking change projects.
• Adoption and Course Correct: Ensure full adoption of new processes and
systems. Adjust and refine strategies based on feedback and results.
• Training and Launch Academy: Offer comprehensive training programs.
Equip employees with the skills needed for successful transformation.

Key Benefits:
• Full Adoption of Change: Drive engagement and commitment at all
organizational levels. Ensure changes are fully embraced and sustained.
• Enhanced Communication: Keep everyone aligned and informed throughout
the transformation journey. Facilitate transparent and effective
communication.
• Skill Development Build necessary skills and capabilities within the
organisation. Prepare leaders and employees for future challenges.

Key Benefits:
• Enhanced Communication: Centralize all transformation communications in
one hub. Ensure everyone is informed and engaged.
• Improved Collaboration: Facilitate collaboration between transformation and
business teams. Encourage teamwork and knowledge sharing.
• Increased Engagement: Keep employees involved and motivated through
regular updates and surveys. Foster a culture of continuous improvement
and participation.
06 - Engagement Hub - Share and Guide
Equip your media and telecom enterprise with the Engagement Hub in Modus ETP to effectively share, guide, and drive your transformation journey.
Share and Guide Your Transformation Journey The Engagement Hub in the Modus Enterprise Transformation Platform (ETP) centralizes all communication and collaboration efforts related to your transformation projects. It ensures that everyone in the organization stays informed, engaged, and aligned with the transformation goals.
Key Features and Importance:
• Centralise Transformation Comms: Streamline all transformation-related
communications. Ensure consistent messaging across the organisation.
• Latest News Keep everyone updated with the latest transformation
developments. Share important updates and milestones.
• Poll Surveys: Gather feedback and insights from employees. Inform
decision-making with real-time data.
• Transformation Team Areas: Dedicated spaces for transformation teams to
collaborate. Facilitate teamwork and project coordination.
• Business Team Areas: Separate areas for business teams to engage with
transformation efforts. Encourage cross-functional collaboration.
• Calendar Roadmaps: Visualise key milestones and deadlines. Keep
everyone on track with a shared calendar.
• Language Capability Support for multiple languages to ensure inclusivity.
Enhance communication across global teams.
• Transformation and Change: Alerting Immediate alerts for important changes
and updates. Ensure timely responses and actions.
Transformation As Usual Capability Model

Individual and Team Capability Development
