Social Media – Enterprise Business Transformation
An Introduction To Our Social Media Platform
Modus Business Transformation Core Modules
Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
01 - Business Model Management - Manage and Adapt
Harness the power of Modus ETP to drive effective and continuous business transformation in the dynamic world of social media enterprises.
The Business Model Management Hub in Modus ETP is designed to help social media enterprises set up, analyze, and adapt their business models. This hub covers key aspects such as markets, customers, products, and services, ensuring your business stays competitive and responsive to market changes.
Key Features and Importance:
• Comprehensive Analysis: Evaluate current and future business models
across various dimensions like markets, customers, products, and services.
• Transformation Strategy Hub: Centralize and streamline your transformation
strategy with integrated tools and templates.
• Business Transformation Survey: Gather and analyze data to understand
your transformation needs and track progress effectively.

Benefits:
• Holistic Understanding: Visualize your entire business model and identify
key areas for improvement and growth.
• Strategic Planning: Create detailed plans that align with your business
objectives and drive sustainable growth.
• Enhanced Efficiency: Streamline operations and improve coordination
across all business functions.
02 - The Value Chain Modeler - Manage and Adapt
Leverage the Value Chain Modeler in Modus ETP to ensure your social media enterprise operates at peak efficiency and adapts swiftly to market demands.
The Value Chain Modeler in Modus ETP helps social media enterprises understand and optimize their entire business model. This tool provides a comprehensive view of your end-to-end value chain, enabling you to articulate, illustrate, and plan your business growth effectively.
Key Features and Importance:
• Value Chain Analysis: Gain insights into every touchpoint of your business,
from inception to delivery, ensuring no aspect is overlooked.
• Value Chain Surveys: Collect and analyze data to identify strengths,
weaknesses, and opportunities within your value chain.
• Target Operating Model: Develop a clear and actionable plan to achieve
your business goals and ensure alignment with your strategic vision.
03 - The Operating Model - Organize and Sustain
Harness the power of Modus ETP to organize and sustain your social media enterprise, ensuring continuous growth and operational excellence.
The Operating Model in Modus ETP is designed to help social media enterprises define, capture, and visualize their operational processes and activities. This model serves as a 'living' process knowledge hub, ensuring that your business maintains a centre of excellence for ways of working.
Key Features and Importance:
• TOM and Operating Model Design: Develop a Target Operating Model
(TOM) that aligns with your strategic goals and operational needs.
• Operating Model Components: Define and manage the essential elements
of your operating model, including policies, rules, and KPIs.
• Product and Services Value System Design: Design a value system that
optimizes the delivery of your products and services.
• Customer Experience Design (CX): Enhance customer satisfaction by
designing processes that focus on delivering exceptional experiences.
• Business Role and Skill-Based Design: Organize roles and skills to ensure
the right capabilities are in place to support your operations.
• Process Support Office: Maintain a dedicated office to support and sustain
your operating processes.

Benefits:
• Continuous Improvement: Use multiple operating models as an ongoing
training guide to keep your team updated with the latest processes and best
practices.
• Enhanced Efficiency: Streamline and optimise your operations to improve
efficiency and effectiveness.
• Strategic Alignment: Ensure that your operational processes align with your
business goals and customer expectations.

Benefits:
• Comprehensive Management: Streamline transformation activities with
centralized management tools.
• Strategic Alignment: Ensure all transformation efforts align with your
business goals.
• Efficient Execution: Utilize pre-defined templates and methods for faster and
more effective project delivery.
04 - The Transformation Assets and Portfolio Module - Discover and Transform
Leverage the Transformation Assets and Portfolio Module in Modus ETP to drive successful and sustainable transformation in your social media enterprise.
Key Features and Importance:
• Portfolio Management Office: Centralized management of all transformation
initiatives.
• Pillar/Initiative Management Office: Focused management of key strategic
pillars and initiatives.
• Programme Management Office: Coordination and oversight of multiple
related projects.
• Project Management Office: Detailed management of individual projects.
• Project Support Office (Virtual PMO): Virtual support for project execution
and management.
• Centralized and Connected Transformation Assets: Access a comprehensive
library of transformation tools and resources.
• Value Chain Analysis
• Business Model Analysis
• Transformation Strategy
• Transformation Mobilization
• Planning Management
• Transformation Log Management
• Financial Management
• Communication Management
• Operating Model Management
• Process Design Management
• IT Design Management
• Build and Test Management
• Implementation Management
• Change Management
• Personal Development Assessments
• Training Management
• Organizational Design Management
• Transformation Review
• Optimization and Governance
05 - Organizational Change Management - Unite and Thrive
Utilize the Organizational Change Management module in Modus ETP to drive successful change, build a resilient organization, and ensure long-term growth in your social media enterprise.
The Organizational Change Management module in Modus ETP ensures your social media enterprise achieves full adoption of change by engaging and building organizational structures, pathways, and skills down to the individual role and resource level.
Key Features and Importance:
• Change Management Office: Centralized management of change initiatives
to ensure smooth transitions.
• Comms Management Office: Oversee and streamline all communication
related to change processes.
• Organizational Design Management Office: Develop and implement effective
organizational structures.
• Leadership Development Practices: Foster strong leadership to guide your
organization through change.
• Change Workbench: Tools and resources to manage and track change
initiatives.
• Adoption and Course Correct: Ensure successful change adoption and make
adjustments as needed.
• Training and Launch Academy: Provide comprehensive training programs to
support change initiatives.

Benefits:
• Effective Change Adoption: Ensure every team member embraces and
thrives through organizational changes.
• Structured Approach: Maintain a clear and structured approach to managing
change across the organization.
• Leadership and Development: Empower leaders and employees with the
skills and knowledge needed to navigate change.

Benefits:
• Enhanced Collaboration: Facilitate seamless collaboration between
transformation and business teams.
• Improved Communication: Ensure everyone is informed and on the same
page with centralized communications.
• Proactive Management: Stay ahead of changes and updates with real-time
alerts and notifications.
06 - Engagement Hub - Share and Guide
Leverage the Engagement Hub in Modus ETP to drive effective communication, collaboration, and coordination for your social media enterprise, ensuring successful transformation and sustained growth.
The Engagement Hub in Modus ETP is designed to centralize communication and collaboration for social media enterprises. This hub ensures that all transformation activities are well-coordinated and communicated across the organization.
Key Features and Importance:
• Centralize Transformation Comms: Streamline all transformation-related
communications in one place.
• Latest News: Keep everyone updated with the most recent developments
and updates.
• Poll Surveys: Collect feedback and insights from your team to inform
decision-making.
• Transformation Team Areas: Dedicated spaces for transformation teams to
collaborate and share resources.
• Business Team Areas: Collaboration areas for business teams to stay
aligned with transformation goals.
• Calendar Roadmaps: Visualize key milestones and timelines for your
transformation projects.
• Language Capability: Support for multiple languages to ensure clear
communication across global teams.
• Transformation and Change Alerting: Receive timely alerts about important
changes and updates.
Transformation As Usual Capability Model

Individual and Team Capability Development
