Household Services– Enterprise Business Transformation
An Introduction To Our Household Services Platform
Modus Business Transformation Core Modules
Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
01 - Business Model Management - Manage and Adapt
By incorporating the Business Model Management Hub into your operations, you ensure your Household Services Enterprise remains dynamic, competitive, and capable of meeting future challenges.
Empower your Household Services Enterprise with Modus ETP's Business Model Management Hub. Gain a competitive edge by continuously adapting and refining your business models to align with market demands, customer needs, and service offerings. Here's how it can benefit your business:
• Comprehensive Business Model Management:
Set up and analyse current and future business models.
Cover all aspects including markets, customers, products, and services.
• Business Transformation Survey:
Gather insights to identify areas for improvement.
Understand transformation readiness and gaps.
• Transformation Strategy Hub:
Develop robust strategies for seamless transformation.
Align business goals with actionable plans.
Importance and Benefits:
• Adaptability: Stay ahead of market changes and customer expectations by
continuously evolving your business models.
• Strategic Insights: Leverage comprehensive surveys to make informed
decisions and identify transformation opportunities.
• Effective Planning: Use the strategy hub to translate business goals into
executable plans, ensuring successful transformation initiatives.
Importance and Benefits
• Holistic View: Understand every aspect of your business operations and how
they interconnect.
• Strategic Planning: Use detailed analysis to inform strategic decisions and
drive growth.
• Operational Efficiency: Identify and eliminate inefficiencies to optimise
processes.
02 - The Value Chain Modeler - Manage and Adapt
By integrating the Value Chain Modeler, your Household Services Enterprise can articulate, illustrate, and plan for sustainable business growth, ensuring every part of your operation works in harmony.
Unlock the full potential of your Household Services Enterprise with the Value Chain Modeler in Modus ETP. Gain a comprehensive understanding of your entire business model and its touch-points across the end-to-end value chain. Here’s how it can drive your business growth:
• Value Chain Analysis:
Identify and map all key activities and processes.
Gain insights into operational efficiencies and bottlenecks.
• Value Chain Surveys:
Collect data to evaluate the effectiveness of each value chain segment.
Use insights to optimize and enhance performance.
• Target Operating Model:
Develop a future-state model that aligns with your strategic goals.
Plan and execute transformational changes seamlessly.
03 - The Operating Model - Organize and Sustain
By integrating the Operating Model, your Household Services Enterprise can effectively organize, sustain, and enhance its operational processes, driving continuous improvement and business growth.
Streamline and sustain your operations with the Operating Model in Modus ETP. Define, capture, and visualize your operational processes and activities to create a dynamic, living process knowledge hub. Here’s how it can benefit your business:
• TOM and Operating Model Design:
Develop a Target Operating Model (TOM) to guide strategic initiatives.
Design and refine operating models for current and future needs.
• Operating Model Components:
Capture detailed components of your operating model.
Ensure all processes are documented and optimized.
• Product and Services Value System Design:
Design value systems for your products and services.
Align them with overall business goals.
• Customer Experience Design (CX):
Enhance customer experience through tailored process designs.
Ensure every customer interaction is optimized for satisfaction.
• Business Role and Skill-Based Design:
Define roles and skills required for optimal operation.
Use as an ongoing training guide for staff development.
• Process Support Office:
Establish a central hub for process support and continuous improvement.
Maintain and update operational processes as needed.
Importance and Benefits:
• Sustainability: Keep your operations agile and adaptable with a living
knowledge hub.
• Training: Use multiple operating models as ongoing training guides to
ensure staff are always up-to-date.
• Efficiency: Streamline processes and improve overall efficiency.
Importance and Benefits:
• Comprehensive Support: Access all necessary tools and templates for
successful transformation.
• Efficiency: Streamline project and program management with centralised
assets.
• Strategic Alignment: Ensure all transformation efforts are aligned with
business goals.
04 - The Transformation Assets and Portfolio Module - Discover and Transform
By leveraging the Transformation Assets and Portfolio Module, your Household Services Enterprise can effectively discover, plan, and transform, ensuring a seamless and successful transformation journey.
Elevate your Household Services Enterprise with the Transformation Assets and Portfolio Module in Modus ETP. Successfully execute and deliver your transformation vision using a comprehensive library of pre-defined templates and methods. Here’s how it can benefit your business:
• Portfolio Management Office:
Oversee and manage the entire transformation portfolio.
Ensure alignment with strategic goals.
• Pillar/Initiative Management Office:
Manage specific initiatives and transformation pillars.
Drive focused and effective change.
• Program Management Office:
Coordinate multiple projects under a unified program.
Ensure seamless integration and delivery.
• Project Management Office:
Manage individual projects with precision.
Utilise best practices for project success.
• Project Support Office (or Virtual PMO):
Provide virtual support for project execution.
Ensure consistency and efficiency in project management.
• Value Chain Analysis
• Business Model Analysis
• Transformation Strategy
• Transformation Mobilization
• Planning Management
• Transformation Log Management
• Financial Management
• Communication Management
• Operating Model Management
• Process Design Management
• IT Design Management
• Build and Test Management
• Implementation Management
• Change Management
• Personal Development Assessments
• Training Management
• Organizational Design Management
• Transformation Review
• Optimization and Governance
05 - Organizational Change Management - Unite and Thrive
By integrating Organizational Change Management, your Household Services Enterprise can unite and thrive, ensuring every change initiative is successful and sustainable.
Achieve full adoption of change and build a resilient organizational structure with Modus ETP's Organizational Change Management module. Engage your team and develop pathways and skills down to individual roles and resources. Here’s how it can drive your business success:
• Change Management Office:
Centralize and coordinate all change initiatives.
Ensure alignment with business goals.
• Comms Management Office:
Manage effective communication strategies.
Keep all stakeholders informed and engaged.
• Organizational Design Management Office:
Design and optimize your organizational structure.
Align roles and responsibilities with business objectives.
• Leadership Development Practices:
Develop strong leaders to guide your organization through change.
Foster a culture of continuous improvement.
• Change Workbench:
Utilize tools and resources to manage change effectively.
Monitor progress and make adjustments as needed.
• Adoption and Course Correct:
Ensure full adoption of new processes and systems.
Identify and address any issues promptly.
• Training and Launch Academy:
Provide comprehensive training programs.
Equip your team with the skills needed for success.
Importance and Benefits:
• Seamless Adoption: Ensure changes are fully adopted across the
organization.
• Enhanced Communication: Keep everyone on the same page with effective
communication.
• Leadership Development: Build strong leaders to drive ongoing success.
• Continuous Improvement: Foster a culture that adapts and thrives through
change.
Importance and Benefits:
• Centralized Communication: Streamline all transformation communications
in one hub.
• Enhanced Collaboration: Foster teamwork with dedicated areas for
transformation and business teams.
• Informed Decision-Making: Use poll surveys to gather insights and improve
strategies.
• Proactive Management: Stay ahead with alerts for key transformation and
change updates.
06 - Engagement Hub - Share and Guide
By utilizing the Engagement Hub, your Household Services Enterprise can share and guide effectively, ensuring smooth and informed transformation processes.
Centralize and streamline your transformation communications with Modus ETP's Engagement Hub. Keep your team informed, engaged, and aligned with the latest updates and strategic initiatives. Here’s how it can benefit your business:
• Centralize Transformation Comms:
Consolidate all transformation communications in one place.
Ensure everyone has access to vital information.
• Latest News:
Share the most recent updates and announcements.
Keep your team informed about key developments.
• Poll Surveys:
Gather feedback and insights from your team.
Make data-driven decisions to improve processes.
• Transformation Team Areas:
Create dedicated spaces for transformation teams.
Foster collaboration and alignment.
• Business Team Areas:
Provide specific areas for business teams to engage and collaborate. Enhance interdepartmental communication.
• Calendar Roadmaps:
Visualize important dates and milestones.
Keep track of progress and upcoming events.
• Language Capability:
Support multilingual communication for diverse teams.
Ensure clear understanding across global teams.
• Transformation and Change Alerting:
Receive alerts for important transformation and change updates.
Stay proactive and responsive to changes.
Transformation As Usual Capability Model
Individual and Team Capability Development
